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Refund Policy

This page explains when you can get your money back and how refills work. It applies to every package bought from TokBurst.

Last updated: 21 October 2026

01The short version

If we do not deliver your order, you get your money back. You can ask for this within 30 days of paying.

Most packages also include a free 30-day refill if some of the delivered numbers drop. Live Views are the exception, because viewers only stay for the minutes you chose.

02When a refund applies

  • Nothing from your order was delivered.
  • Only part of your order arrived and we cannot complete the rest. In that case we refund the undelivered part.
  • You were charged twice for the same order by mistake.

Send your request within 30 days of payment so we can check the order.

03When a refund does not apply

  • The order was delivered in full.
  • Some numbers dropped after delivery. This is handled by the refill, not a refund, where a refill is offered.
  • You changed your mind after delivery had started.

Because we can only deliver to public content, a private, deleted or mistyped link can stop an order. Tell us in chat as soon as possible and we will look at the best way to fix it; refunds in these cases are decided one by one.

04How the 30-day refill works

For followers, likes, views, comments, saves and shares, we top up any drop that happens within 30 days of delivery, free of charge. Message us with your order details and the link or username, and we restore the missing amount.

Refills do not cover numbers you removed yourself, for example comments you deleted.

05Live Views

Live viewers join your stream and stay for the duration you picked, then leave when that time ends. Because of this, Live Views have no refill. When the viewers fail to show up at all, we return your payment.

06How to ask for a refund

Write to us on WhatsApp +1 781 355 5664 with the email you used, the package and the link or username. We reply in the chat and confirm the outcome there. If a refund is approved, it goes back through the payment method agreed in that chat.

07Disputes and chargebacks

Please talk to us before opening a dispute with your bank or payment provider. Most problems are solved faster in chat, and a dispute can freeze the order while it is reviewed.

08Changes to this policy

This page can change when our terms change. The date at the top always shows the latest version, and the version that was live when you paid applies to your order.

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